Help with
conflicts

We are here for you!

Confidential, reliable, without prejudice

Whether it's arguments, bullying/cyberbullying, stress, pressure, trouble at home, boundary violations or just a bad feeling: get in touch. You decide what we discuss and what the next step should be.

You can come alone or with a friend. If you miss class, we'll sort it out.

Room C033
Mon–Thu: 7:30 a.m.–3:30 p.m.
Fri: 7:30 a.m.–1:30 p.m.

0591 867876-36

0157 55523272

Who helps with what?

Not quite sure who to turn to with your problem? Here you will find some initial guidance.

In general, school social workers are always a good point of contact who can quickly and easily refer you to the right person if necessary.

Acute and urgent

Immediate danger/emergency (you or someone else is in danger): 112 (ambulance) / 110 (police). Afterwards: school social worker or counselling teacher
Boundary violations / sexualised violence / assaults: School social work (confidential) or guidance counsellor

Conflicts and bullying

Bullying / cyberbullying / exclusion: school social work (protection and measures), counselling teachers (support), student council/counselling teachers (class/school activities)
Disputes in class/group: School social work (mediation, class council), class teacher (discussions), possibly student council (peer mediation/projects)

Schule, Lernen, Druck

Stress, excessive demands, exam anxiety, learning blocks: counselling teachers (strategies, learning plan), subject teachers (subject clarification), school social work (relief)
Absenteeism / school fatigue / truancy: school social work (individual case assistance), class teacher (organisation), external counselling centres (referral) if necessary

Beziehungen, Zuhause, Psyche

Stress at home, separation, psychological stress, grief: school social work (confidential, networked), counselling teachers (discussion and support), external help if necessary (we establish contact)

Fairness and respect

Discrimination / Racism / Queerphobia / Safe Space: School social work, counselling teacher or contact person for school and racism, student council (actions), safe space offerings at school

Teaching and organisation

Conflict with a teacher/misunderstandings: first speak to the class or subject teacher; if this is difficult, ask the guidance counsellor or school social worker to mediate
Complaints, suggestions, concerns to the school management: student council or guidance counsellors as a neutral bridge